Terms of Service

By accessing our website or engaging our services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or services.

We provide website design, hosting, maintenance, and related digital marketing services as described on our site or in a signed proposal/agreement. The specific scope, deliverables, and timeline for any project will be outlined in writing before work begins.

• Project fees and hosting/maintenance plans are billed as described at checkout or in your proposal.
• Recurring plans (such as hosting) renew automatically until cancelled.
• Late or failed payments may result in a pause of services, including website hosting.
• Website project payments are covered by the 100% Satisfaction Guarantee, which permits a full refund request up to and including your 30-day review call. A refund ends the project and your rights to use its custom design and code. Except for refunds covered by that guarantee or otherwise agreed in writing, fees are non-refundable once work has begun.

You agree to provide timely feedback, content, and access needed to complete your project. Delays in providing this information may extend project timelines.

Upon full payment, you own the final website design and content created specifically for your project, subject to the termination of rights in the custom design and code if the project is refunded under the Satisfaction Guarantee. We retain the right to showcase completed work in our portfolio and marketing materials unless you request otherwise in writing. Any third-party assets (stock photos, fonts, plugins) remain subject to their own licenses.

Either party may cancel an ongoing project or recurring plan with written notice. Fees for work already completed are due and non-refundable.

We are not liable for indirect, incidental, or consequential damages arising from the use of our services or website, including lost revenue, data, or business opportunities. Our total liability is limited to the amount you paid us in the preceding 12 months.

Our services may rely on third-party platforms (hosting providers, payment processors, analytics tools). We are not responsible for outages, changes, or issues caused by those third parties.

These terms are governed by the laws of the state in which our business is registered, without regard to conflict-of-law principles.

We may update these Terms of Service from time to time. Continued use of our website or services after changes are posted constitutes acceptance of the updated terms.

Questions about these terms? Reach out through our contact page and we'll be happy to help.