Privacy Policy
How we collect, use, and protect your information.
Effective date: January 1, 2025
1. Introduction
Business Website Design ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit our website or use our services.
2. Information We Collect
We collect information in a few different ways:
- Information you give us directly — such as your name, email address, phone number, and business details when you fill out a contact form, book a call, or sign up for our newsletter.
- Payment information — processed securely through our payment provider when you purchase a service. We do not store full card numbers on our own servers.
- Usage information — such as pages visited, time on site, and device/browser type, collected automatically through cookies and analytics tools.
3. How We Use Your Information
- To respond to inquiries and deliver the services you request.
- To send project updates, invoices, and account-related communication.
- To send marketing emails and newsletters, which you may opt out of at any time.
- To improve our website, offers, and customer experience.
- To comply with legal obligations and protect against fraud or misuse.
4. Cookies & Analytics
Public-IP exclusions are used to suppress visitor analytics, not to block customer leads or calls. If the website proxy hides a visitor's public IP and exclusions are configured, after analytics consent we may use ipify to check the browser's public IP. No cookies or referring page URL are sent to that service. The IP check does not create a visitor profile. Website admins can also use this lookup when opening their IP exclusion settings.
Choose Accept or Necessary cookies only on your first visit. Essential cookies remember your privacy choice, maintain your private live chat or call session, and connect you to Daily video conferencing when you request a call. Your name and the details you provide can be used during that session with either choice. Chat messages are processed by AI; automated replies are from an AI Assistant, not Ky. Please do not share passwords, payment details or other sensitive information.
Your privacy preference is remembered for up to 180 days. Necessary cookies only keeps the chat credential as a browser-session cookie, rather than remembering you across future visits. Accept allows it to persist for up to seven days. You can change either choice using Privacy settings; choosing necessary cookies does not prevent chat or calls or interrupt an active call.
With Accept, Google Analytics 4 measures public page views and actions such as requesting a live call or sharing your contact details. We do not send your name, email, chat messages, or private call credentials as analytics event data. Google Analytics is not loaded before acceptance or with Necessary cookies only, and is excluded from admin pages and development previews. Google Tag Manager is also loaded only with Accept. With your permission, we retain first-touch information (landing page, first visit date, referring site, campaign tags and available ad click ID) for up to 180 days to associate a submitted lead with its acquisition source. Lead submissions, contact methods, sales outcomes and payments received are kept in our private business records. Attribution unavailable because of your cookie choice is labeled unknown, not inferred as direct traffic.
Live video reviews use Daily. Calls are private and are not recorded or transcribed. When you request appointment booking, an embedded HighLevel calendar loads on this page. HighLevel processes the booking details you enter and may use cookies needed for that service. Calendar event titles and details are not shown to website visitors. Optional cookies and storage require Accept. These include analytics, advertising and retargeting, conversion measurement, visitor behavior tracking or session recordings, cross-website tracking, marketing personalization, and nonessential persistent marketing identification. Campaign-link data (UTM tags and ad click IDs) is saved only with Accept. Choosing Necessary cookies only stops new optional collection and clears locally saved campaign data; it does not automatically delete information you previously shared. Contact us to request deletion.
5. Sharing of Information
We do not sell your personal information. We may share information with trusted third-party vendors who help us operate our business — such as payment processors, email delivery services, and hosting providers — solely for the purpose of delivering our services. We may also disclose information if required by law.
6. Data Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. No method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.
7. Your Rights & Choices
You may request access to, correction of, or deletion of your personal information at any time by contacting us. You can unsubscribe from marketing emails using the link included in every email we send.
8. Children's Privacy
Our services are intended for business owners and other adults. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please reach out through our contact page.

